Our Services

  • Best practice enterprise networking ensures the communication backbone of your organization is solid, efficient, and secure. Network design, monitoring, troubleshooting, and performance optimization are all essential to firm productivity.

  • Whether you’re using Microsoft 365, Google Workspace or one of the many other options available, it’s critical that your business be making the most of the tools available to you and equally important to ensure you’re not paying for more than you need. Spend less time worrying about your cloud tenant and more time focusing on what’s important.

  • It’s all in the name: Remote Monitoring and Management provides a centralized platform for remote monitoring, management, and maintenance of IT systems and devices that enables you to reduce costs, improve productivity and ensure systems are always up-to-date and secure.

  • Centrally manage and control mobile devices, enforce security policies, remotely wipe data if a device is lost or stolen, and ensure that all devices are up-to-date with an MDM solution. Platforms like these can also provide insights into device usage and help your business optimize your mobile strategies to improve productivity and efficiency.

  • Effective Active Directory Management is critical for maintaining a secure and efficient IT environment, particularly in larger organizations with complex networks and numerous users. By properly managing Active Directory, your organization can ensure users have access to the resources they need to do their jobs, while also maintaining security and compliance with regulatory requirements.

  • A well thought-out and expertly executed cloud migration can improve your business's efficiency, productivity, and agility, while reducing costs and improving security. With the right guidance you know just what to expect and the pros and cons of such a migration before you ever pull the trigger.

  • The needs of a business are ever-changing and, for some, exiting the cloud can be a wise move. Performance, vendor lock-in, compliance or other factors to consider can sway technical needs back on-premise, and executing such a “cloud repatriation” with minimal interruption can be crucial.

  • Having sound counsel when it comes to taking advantages of the benefits of cloud computing can ensure your business gets the most out of its cloud infrastructure with scalability, flexibility and cost savings. With expertise and support for cloud-based solutions, you can stay competitive in today’s rapidly evolving digital landscape.

  • Effective management of your cloud tenant is critical for ensuring that an organization can take full advantage of the productivity and collaboration tools offered while also maintaining security and keeping costs low. Additionally, monitoring the health and performance of your 365 environment ensures you’re never caught by surprise.

  • M&A is a bear, but the process can be made smoother with expert guidance in due diligence, integration planning and execution, cost optimization and cybersecurity review. Let us help you navigate the complex challenges involved in mergers, acquisitions and other business transactions.

  • Streamline operations and improve efficiency by integrating your various platforms together with a custom solution to meet your specific needs. Custom connectors, APIs, data mappings and workflows ensure that data is transmitted correctly and processed in the right way across all the relevant systems with a single source of truth.

  • With automated coordination and management of multiple systems, applications, and services working together seamlessly as part of a whole, enterprise orchestration allows you to streamline IT operations, improve efficiency, and reduce the risk of errors or downtime.

  • Prevent unauthorize access, reduce risk, improve compliance with laws and regulations, and provide accountability (and peace of mind) with an enterprise physical security solution. The proper installation of these systems, and their management, is crucial to providing the necessary security to protect your business and its assets.

  • Protect your data from loss or damage with services and technologies enabling you to quickly recover from data loss events – even hardware failures, natural disasters, or cyberattacks. By following best practices and ensuring your data is recoverable in even the worst case scenario, you can sleep soundly knowing the company’s data is safe.

  • vCIO services provide a dedicated resources to serve as a Chief Information Officer as necessary, formulating IT strategies and goals for your company. The services provided by a virtual CIO allow your team to benefit from a solid IT strategy and budgeting to meet those goals.

  • VOIP solutions can provide your business with a range of benefits that can improve communication, productivity, and cost efficiency, while also providing a competitive advantage in today's digital landscape. Cost savings, scalability, flexibility and reliability stacked with advanced features and integrations make switching to VOIP a given.

  • An enterprise UC solution promotes increased productivity, enhanced collaboration, improved customer service, and reduced costs by consolidating multiple communication channels into a single platform. Additionally, UC solutions can help your organization remain competitive by providing a modern, flexible, and efficient way to communicate and collaborate in our rapidly growing world of technology.

  • An enterprise UC solution promotes increased productivity, enhanced collaboration, improved customer service, and reduced costs by consolidating multiple communication channels into a single platform. Additionally, UC solutions can help your organization remain competitive by providing a modern, flexible, and efficient way to communicate and collaborate in our rapidly growing world of technology.

  • Regular auditing of your infrastructure and security not only helps identify security risks and ensures necessary compliance, but it can also increase efficiency, provide cost savings and provide opportunities to plan for future growth. Auditing is a key component in maintaining the security, reliability, and performance of infrastructure while minimizing risk and maximizing efficiency.

Cybersecurity Solutions

  • Extended Detection and Response is a vital layer to your overall IT security posture. With improved threat detection, faster incident response, and simplified security management, an XDR platform can fill in the gaps your antivirus and firewall might otherwise miss. Enhance your threat intelligence and improve compliance while protecting yourself and your business from a wider range of cyber threats.

  • Sometimes we don’t know until it’s too late. If you suspect your environment may be compromised, Fidelitek can provide the insight and solutions necessary to move forward with a clean bill of health. It’s not uncommon for malware to persist, hidden for long periods of time, and this dwelling period can provide a false sense of security.

  • Detection, Analysis, Response, Resolution, Reporting: simply put, our goal is to minimize the impact of incidents on business operations, restore normal service operations as quickly as possible, and prevent similar incidents from occurring in the future.

  • These are code red events: the speed and intensity with which such an event unfolds is what distinguishes an emergent cybersecurity event. These events require a rapid response from skilled and experienced IT teams to contain and mitigate the impact of the incident, prevent further spread and damage, and restore normal operations as quickly as possible with minimal loss of data.

Let’s Work Together